Thank you for visiting our website.
Globedoc Services owns and manages this website. In this Privacy Policy, Globedoc Services may be referred to as “the Company”, “we”, “our”, “us”, or “the website”. We are responsible for maintaining the website and protecting the information you provide.
We are committed to respecting your privacy and handling personal information transparently and responsibly. This policy explains what information we collect, how we use it, when it may be shared, and the choices available to you. It applies to all users of our website and services.
This Privacy Policy is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or services, you accept the practices described here.
We provide information and independent assistance for Visitor Visa and travel authorisation applications, including Australia eVisitor and Visitor Visa, Canada ETA, and UK ETA. Our support includes guidance with application preparation and organisation of required documentation.
We collect information that is reasonably necessary to deliver our services. This may include:
Sensitive information, such as health or background details, is collected only where required for Visitor Visa or travel authorisation assistance and with your consent, unless authorised or required by law. Such information is handled in accordance with the Australian Privacy Principles.
Information collected is used to operate and improve our services. This includes:
We use personal information only for legitimate purposes connected with our services.
Our website uses cookies and similar tools to ensure functionality and understand visitor behaviour.
Cookies are small files placed on your device that help the website recognise your browser and remember preferences.
They are used to:
Third-party providers, including analytics and advertising platforms such as Google, may set some cookies. These providers may collect technical or usage data in line with their own privacy policies.
You can manage or disable cookies through your browser settings. Please note that restricting cookies may affect certain features of the website.
Advertising may be shown on our website based on your interactions to improve relevance.
You may opt out using:
For mobile devices:
Preferences are stored separately for each browser and device. If cookies are cleared or devices changed, settings may need to be updated.
We do not sell or trade personal information. Information may be disclosed only where necessary, including to:
Personal information may be stored or processed outside Australia, where service providers or government authorities are located.
Where information is transferred internationally, we take reasonable steps to ensure it is treated consistently with the Australian Privacy Principles, unless permitted otherwise under Australian law.
By using our website and services, you acknowledge that overseas disclosure may occur where necessary to support Visitor Visa or travel authorisation processing.
We apply appropriate technical and organisational safeguards to protect information against unauthorised access, misuse, or loss.
Personal information is retained only for as long as necessary to provide services or meet legal obligations. When no longer required, it is securely deleted or anonymised.
Requests may be directed to our Privacy Officer, and we will respond within a reasonable timeframe.
You may choose whether to receive marketing communications. You can unsubscribe at any time using the link in our emails or by contacting our Privacy Officer.
Unsubscribing from marketing will not affect essential communications relating to your Visitor Visa or travel authorisation services.
Our services are intended for individuals aged 18 years and over. We do not knowingly collect information from individuals under 18 without verified parental or guardian consent. If such information is identified, it will be removed promptly.
This Privacy Policy may be revised to reflect changes in services, operations, or legal requirements. The most recent version will always be published on this page with an updated date.
For questions or concerns regarding personal information, please contact our Privacy Officer. We aim to address all enquiries promptly and fairly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) on 1300 363 992 or visit www.oaic.gov.au.
Globedoc Services
Email - info@expressevisa.com
Address - 201 8 Cornelia Rd Toongabbie NSW 2146